Urgent Appointments
To request an urgent appointment
- Phone the surgery on 01323 407 900 Monday to Friday from 8am to 5:30pm
- Via the NHS App
- Visit the surgery and speak with a receptionist, Monday to Friday from 8am to 5:30pm
When you get in touch, we will ask what you need help with. We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine Appointments
To request a routine appointment
- Book Via the NHS App.
- Via our online consultation system. Click here for more information
- Phone the surgery on 01323 407 900 Monday to Friday from 8am to 5:30pm
- Visit the surgery and speak with a receptionist, Monday to Friday from 8am to 5:30pm
When you get in touch, we will ask what you need help with. We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
NHS App
The NHS App allows you to access a range of NHS services. You can download the NHS App on your phone or tablet. You can also access the same services in a web browser
You must be aged 13 or over to use the NHS App.
For more information including how to register and download the app can be found here.
Your Appointment
However you choose to contact us, we may offer you a consultation:
- By phone
- Face to face at the surgery
- On a video call
- By text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner
Cancelling or changing an appointment
If you are unable to attend your appointment for any reason, or the health problem for which you booked your appointment has cleared up, please remember to cancel your appointment.
To cancel your appointment:
- Phone the surgery on 01323 407 900 Monday to Friday from 8am to 5:30pm
- Visit the surgery and speak with a receptionist, Monday to Friday from 8am to 5:30pm
- Reply CANCEL to your appointment reminder SMS message.
When we are closed
NHS 111
NHS 111 can help if you have an urgent but not life- threatening medical problem and you are not sure what to do. NHS 111 is available 24 hours a day, 7 days a week.
To get help from NHS 111, you can:
- Visit 111.nhs.uk (for people aged 5 and over only)
- Call 111
If you have difficulties communicating or hearing, you can:
- call 18001 111 on a text phone
- use the NHS 111 British Sign Language (BSL) interpreter service if you’re deaf and want to use the phone service
A&E
Find your nearest Accident and Emergency Department
Home Visits
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible.
Please note that being housebound means you are unable to leave the house without special assistance or transport due to frailty or mobility problems, or because you are too ill to leave the house safely.
Chaperones
If you feel you would like a chaperone present during your consultation or examination, please inform the Reception staff, Doctor or Nurse, who will happily arrange this for you.
All our Chaperones are trained and are DBS checked.
